How do I book a visit with Dr. Suzanna Freerksen?
Go to our appointments page, select a visit type, pick a time, and follow the prompts.
Those with questions or requests prior to booking can schedule a complimentary (free) 15 minute conversation with Dr. Freerksen first.
To book a New Patient Visit within the next 1-2 weeks, select the New Patient Video Visit option. You will be prompted to fill out some intake information and make a secure patient portal account. Please fill out the questionnaires in the portal at least two days before your appointment, and then join the Zoom link at the scheduled time. Please note before booking that there is a fee attached to this appointment type.
The initial evaluation visit will last for approximately 55-60 minutes, during which Dr. Freerksen will ask about your current goals and challenges as well as your medical history. In the final part of the visit, she will present a treatment plan. With adolescents, there are typically two separate hour-long evaluation appointments before developing a treatment plan. Treatment plans are cooperative decisions between you and Dr. Freerksen.
What are the fees for services?
Current fees for Dr. Suzanna Freerksen and Counselor Ellen Smith can be found on our Fees, Forms, and Insurance Page.
Does Reclaim Joy Medical accept Medicare?
Reclaim Joy Medical is not currently accepting new Medicare patients at this time. We do have patients who have aged into Medicare, but are currently a not-participating provider. Mysourcewise.com has resources for those with Medicare. You can also search for a practitioner who accepts Medicare by using the search filters for insurance on Psychology Today.
Does Reclaim Joy Medical accept Medi-Cal?
No, Reclaim Joy Medical is an out-of-network provider and does not bill Medi-Cal. Professional fee is due on the date of service by credit card. We do treat Medi-Cal recipients, however these patients pay out-of-pocket because Medi-Cal will not reimburse for Reclaim Joy’s services. The Medi-Cal recipients we see usually have financial assistance from family members. If you are looking for a Medi-Cal mental health provider and are in Santa Clara County, call: 800-704-0900. If you are Looking for a Medi-Cal mental health provider in Alameda County, call: 800-491-9099. If you are looking for a Medi-Cal mental health provider in Los Angeles County, call: 800-854-7771.
Why does Reclaim Joy Medical not accept insurance?
To protect your privacy, Reclaim Joy Medical is out-of-network provider and does not bill any private insurance companies. Your credit card is charged a deposit when you reserve a New Patient Visit online. The fee for follow-up visits are due on the day of service. Being out-of-network with insurance companies allows Reclaim Joy Medical to provide you with enhanced confidentiality and security (insurance companies can require an in-network clinician to hand over medical records).
Does Dr. Suzanna Freerksen treat adolescent patients?
Yes, Dr. Freerksen treats patients 14 years of age and older. For minor patients, we ask that the guardian(s) fill out the initial forms with their child’s individual information, but put the guardian’s number and email in the contact fields. Adolescent patients typically will have two new patient evaluation sessions before Dr. Freerksen forms a treatment plan. The two sessions usually involve both the child and guardian(s).
What is EMDR?
Eye Movement Desensitization and Reprocessing (EMDR) is a treatment for symptoms caused by trauma, such as but not limited to post-traumatic stress disorder (PTSD) and attachment disorders. Dr. Freerksen is receiving EMDR training from the EMDR Institute.
What is DBT?
Dialectical Behavioral Therapy (DBT) was originally developed for people with Borderline Personality Disorder (BPD), but is useful for everyone who wants to be more effective with people, more stable in their mood, and live a more meaningful life. It has some easy-to-remember strategies and skills for people to use in their everyday life. Dr. Freerksen received her training in DBT from Marsha Linehan’s Behavioral Tech, a non-profit company.
What is Reclaim Joy Medical’s controlled substance policy?
Patients are asked to fill out a Controlled Substance Agreement as part of the new patient package, even if they are not planning to take a controlled substance. Please note that stimulant medication for ADHD are rarely prescribed on the first visit, as the ADHD diagnosis often requires review of past records. If appropriate, Buprenorphine is prescribed in the first visit. Most other controlled substances are generally considered short-term and/or “as needed” treatment options by Reclaim Joy Medical physicians.
Does Dr. Suzanna Freerksen prescribe buprenorphine for opioid use disorder?
Yes, Dr. Freerksen has taken the additional training for a buprenorphine license, though video visits do add additional complexity to this treatment for opioid use disorder. Request a chat with Dr. Freerksen to learn more.